Shipping policy

Shipping Information

At FFRC, we strive to provide the best shipping options for our customers to ensure your order arrives safely and promptly. Please review our shipping policy for details on processing, delivery times, and shipping costs.

Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
  • Order Confirmation: You will receive an email confirmation once your order has been processed. Please review this email for accuracy and contact us immediately if any changes are needed.

Payment Method

We take payment over the phone to ensure all orders are accurate for each rider. Customer service and providing the best experience for our customers is our priority. If you require certain payment methods, we can discuss this during our call.

Shipping Methods & Costs

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days.
  • International Shipping: Delivery times vary based on destination.

Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as the delivery destination.

International Shipping

We ship worldwide and ensure compliance with international regulations. International shipping costs and delivery times will vary based on the destination country. Please be aware that you may be responsible for additional customs fees or import taxes upon arrival in your country.

Delivery Address

To ensure accurate delivery, please provide a complete and correct shipping address at checkout. If any changes need to be made to your shipping address after placing your order, please contact us as soon as possible.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the delivery status of your order.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us immediately so we can assist you in resolving the issue.

Contact Us

If you have any questions or need further assistance with your order, please contact us:

Thank you for shopping with FFRC. We appreciate your business and are committed to providing you with the best possible service.